Privacy Policy

Privacy Policy

Braille and More LLC
Effective Date: October 16, 2026
Website: https://brailleandmore.com/

1. Introduction

At Braille and More LLC (“Braille and More,” “we,” “our,” or “us”), we respect the privacy of our clients, website visitors, and individuals who contact us.

We provide professional braille transcription, accessible educational materials, music braille, tactile graphics, and related accessibility services.

This Privacy Policy explains the types of information we may collect, how we use and protect that information, and how you can contact us with privacy-related questions.

2. Information We Collect

We may collect information in the following ways:

Information You Provide Directly

When you contact us, request an estimate, or engage our services, you may provide:

  • Your name and contact information, including email address and telephone number.
  • Your organization, school, institution, or business affiliation.
  • Information about your project, including subject matter, size, deadlines, and requested services.
  • Correspondence, instructions, and other information necessary to respond to your inquiry or complete your project.
  • Billing, shipping, and transaction-related information when applicable.

Project Materials

Clients may provide documents, textbooks, examinations, musical scores, educational materials, graphics, or other files for transcription and production.

These materials may contain personal, educational, proprietary, or otherwise confidential information. We handle project materials for the purpose of evaluating, preparing, producing, proofreading, and delivering the requested services.

Website Usage Information

When you visit our website, certain technical information may be collected automatically through website technologies and analytics services. This may include your browser type, device information, pages visited, approximate geographic location, referring website, and interactions with the site.

3. How We Use Information

We use collected information for legitimate business purposes, including:

  • Responding to questions and requests for estimates.
  • Evaluating projects and preparing quotations.
  • Communicating with clients about schedules, requirements, and deliverables.
  • Assigning work to qualified braille transcription and production specialists.
  • Producing, proofreading, and delivering accessible materials.
  • Processing payments, maintaining business records, and providing customer support.
  • Maintaining, securing, and improving our website and services.
  • Complying with applicable legal obligations.

We do not use client-provided project materials for unrelated advertising or promotional purposes without appropriate authorization.

4. Website Forms and HubSpot

Our Contact and Request a Quote forms use HubSpot, a third-party customer relationship management and form-processing platform.

When you submit one of these forms, the information you provide may be transmitted to and stored within HubSpot so that we can receive your inquiry, respond to you, and maintain relevant business records.

HubSpot processes information in accordance with its applicable contractual obligations and privacy practices.

For more information, please visit HubSpot’s Privacy Policy.

5. Website Analytics and Cookies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

We use Google Analytics to help us understand website traffic and how visitors interact with our pages.

Google Analytics may collect information such as pages visited, approximate location, device and browser characteristics, and interaction data.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website features.

For additional information about Google’s use of data, visit How Google uses information from sites or apps that use its services.

Where applicable law requires consent or additional choices for nonessential cookies or tracking technologies, we will provide those controls.

6. Sharing Information and Working With Specialists

Braille and More works with qualified independent transcriptionists, proofreaders, tactile graphics specialists, and other professionals to complete client projects.

We may share relevant project information and materials with these professionals when reasonably necessary to perform the requested services.

We may also share information with service providers that support our business operations, such as website hosting, email, form processing, payment processing, file storage, and shipping services.

We do not sell personal information to third parties for monetary compensation.

We may disclose information when required by law, to respond to lawful requests, or to protect our legal rights and the security of our business.

7. Confidentiality and Data Security

We recognize that client materials may contain confidential, proprietary, or sensitive information.

We seek to limit access to project materials and personal information to individuals who need that information to perform authorized business activities.

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

Clients with special confidentiality, student-record, contractual, or information-security requirements should discuss those requirements with us before transmitting sensitive materials.

8. Information Retention

We retain personal information, correspondence, and project records for as long as reasonably necessary to provide our services, maintain appropriate business records, fulfill contractual obligations, resolve disputes, and comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the project.

When information is no longer needed, we may delete, securely dispose of, or de-identify it, subject to applicable requirements.

9. Your Privacy Choices and Requests

You may contact us to:

  • Ask what personal information we maintain about you.
  • Request correction of inaccurate contact information.
  • Request deletion of personal information, subject to applicable legal, contractual, and recordkeeping obligations.
  • Ask questions about how your information is used or shared.
  • Request that we stop sending optional marketing communications.

We will review and respond to privacy requests in accordance with applicable law.

10. Student Privacy and Educational Materials

Braille and More LLC provides braille transcription and accessible educational materials for students of all ages, including those attending elementary schools, secondary schools, colleges, and universities.

We recognize the importance of protecting student privacy and minimizing the disclosure of personally identifiable information.

Student Names and Identifying Information

Braille and More does not require the name or identity of a student to prepare a quotation or perform most braille transcription services.

We strongly discourage schools, educators, and other clients from providing student names, student identification numbers, dates of birth, educational records, or other personally identifiable student information unless such disclosure is specifically necessary and appropriately authorized.

Clients are encouraged to use anonymous project identifiers instead of student names when submitting materials, requesting estimates, or communicating about projects.

Information Needed for Transcription

Our work ordinarily requires information about the materials to be transcribed, the appropriate braille code or format, project specifications, deadlines, and delivery requirements—not the identity of the student who will use the materials.

Handling Sensitive Educational Information

If a project requires the disclosure of personally identifiable student information, clients should contact Braille and More before transmitting those materials so that appropriate confidentiality and information-handling arrangements can be established.

Educational institutions are responsible for determining whether disclosures comply with applicable student privacy laws, including the Family Educational Rights and Privacy Act (FERPA), and their own institutional policies.

Braille and More is committed to handling information entrusted to us responsibly and limiting access to information necessary to perform the requested services.

11. Third-Party Websites

Our website may contain links to external websites and services.

We are not responsible for the privacy practices or content of websites operated by third parties. We encourage visitors to review the privacy policies of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website technologies, business practices, or legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

For questions about this Privacy Policy or the handling of personal information, please contact:

Braille and More LLC

Email: patrick@brailleandmore.com
Telephone: 1-877-250-8822
Website: https://brailleandmore.com/